Tourism in crisis or the crisis of tourism: the impact of Covid-19 on latin american tour guides
Keywords:
Tourist guides, covid-19, impact of tourism, employment situation, free lance, Ecuador, Mexico, Costa Rica, PerúAbstract
The objective of the research was to analyze the situation of tour guides in Latin America, particularly in Colombia, Ecuador, México, Costa Rica and Peru, in relation to the presence of the covid-19 pandemic. The study was carried out by means of the non-experimental exploratory method with a mixed approach, using three research instruments: the virtual forum, which made it possible to identify the vision of the guides regarding the pandemic; the survey, validated by Cronbach's Alpha statistic, directed at tourist guides belonging to federations and official associations; and the interview applied to key representatives of the countries involved in the study. The results are presented in four dimensions: work situation; job security; associativity and future prognosis, highlighting the economic, emotional and psychological crisis that tourist guides went through due to the pandemic.
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