Perceptions of tourism workers in Brazil and the complexity of the tourism phenomenon

Authors

  • Aguinaldo Cesar Fratucci Universidad Federal Fluminense
  • Juliana Carneiro Da Costa Universidad Federal Fluminense
  • Ivan Conceição Martins Da Silva Universidad Federal Fluminense
  • Natasha Ribeiro Bantim Durães Universidad Federal Fluminense

Keywords:

Workers, Complexity, Tourism, Perception, work, Brasil

Abstract

This article aims to discuss the perceptions of tourism workers about their performance and their relationship with the phenomenon of tourism. Through a questionnaire applied online with Brazilian tourism workers, we asked the respondent's perception as a worker in the tourism sector and their perception of the relationship between their work and the sector. Based on the content analysis of the responses, we found that the way workers perceive themselves concerning the sector is heterogeneous and complex, revealing contradictions between the choices of recognition as a worker in the sector and the perceptions about their work.

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Published

2022-09-19

How to Cite

Perceptions of tourism workers in Brazil and the complexity of the tourism phenomenon. (2022). GRAN TOUR, REVISTA DE INVESTIGACIONES TURÍSTICAS, 25. https://eutm.es/grantour/index.php/grantour/article/view/272